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Clinical Governance and Outcomes

Quality

We endeavour to:

1. Assure continuous quality improvement through a structured approach to clinical audit
2. Provide Person Centred programmes of treatment, rehabilitation and support
3. Ensure comprehensive assessment and risk monitoring by utilising validated tools
4. Ensure customer feedback and prompt response to complaints
5. Provide recovery, rehabilitation and treatment packaged based on best practice
6. Provide environments in which recovery is promoted

Outcome Measurements & Reporting

We will:

1. Focus upon positive treatment outcomes
2. Work to continuously improve individual experiences by monitoring progress and feedback
3. Continuously measure treatment outcomes in line with evidence based measures
4. Ensure individual pathways which are outcome driven

Risk Management

We provide:

1. A safe and appropriate environment
2. Staff with appropriate skills and knowledge
3. Individual treatment and care focused upon reducing risks and promoting recovery
4. Treatment programmes based on symptom/risk reduction and management

Recovery Based Values

• People not services
• Outcomes rather than symptoms
• Facilitate strengths in all individuals
• Educate and support
• Foster partnerships and collaborations
• Promote autonomy